RAS Customer Services (English)
We are here for you – to fulfil your wishes and enhance your office environment
As a customer of RAS Service, you’ve come to the right place to learn a little more about our concierge services.
Thanks to our Concierge Services, you get much more out of every day
Let RAS take a load off your shoulders – we manage an average of 2,249 parcel acceptances and 1,254 shirt cleanings every day*. And that’s on top of the 223 flower orders, 503 restaurant reservations and 445 ticket purchases we organise for sporting events, concerts and theatres every month (*dated Sept 2021). At the end of the day, our Concierge Services take care of the little things, giving you more time for the essentials: living your best life.
Versatile household support
We are happy to take care of the dry cleaning, tailoring, shoe repair, household chores (cleaning, shopping, gardening), childcare, pet care, car cleaning, bicycle repair, moving and more.
Giving you control of your appointments
We organise and keep track of your appointments – even in emergencies: medical and wellness treatments, workshops, craftsmen, hairdressers, manicures, and more.
Lifestyle to order
We do everything in our power to maximise your quality time. We conveniently provide you with tickets, restaurant reservations, limos, spa appointments, flowers, gifts, travel, delivery services, kids activities and more.
Research for special requests
We are also on hand on to satisfy requests and referrals that are not covered by our standard terms and conditions. Always contact your concierge first – you’ll hear: “I’ll take care of it!”
Finger always on the pulse
We’ll keep you up to date and let you know when interesting opportunities arise – for example, offers or promotions relating to our concierge and agency services, lifestyle topics, and much more besides.
Looking for a bespoke solution?
Do you have a service request that’s on your mind? Simply contact us and we’d be delighted to put you in touch with our service professionals, who are just waiting to say “We’ll take care of it!”
Do you already have the RAS Service app?
The RAS Service app makes your life even easier. You can use the app to access a wide range of our concierge services – 24/7. If your apartment building or office is already benefiting from our services, you can get the free app and a few tips here.
How to contact us
Have your wishes fulfilled every day – let’s stay in touch!
give us a call
+49 30 28 04 66 40Please feel free to give us a call, Monday–Friday between 09:00 and 17:30
Write us an email
customer@ras-concierge.deWe promise to read your message within 24 hours and reply promptly