Mann und Frau sitzen an Restauranttisch und trinken ein Glas Wein. RAS Customer Services erleichtert Ihren Alltag und reserviert z.B. kurzfristig einen Tisch in Ihrem Lieblingsrestaurant.

RAS Customer Services (English)

We are here for you – to fulfil your wishes and enhance your office environment

As a customer of RAS Service, you’ve come to the right place to learn a little more about our concierge services.

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Thanks to our Concierge Services, you get much more out of every day

Let RAS take a load off your shoulders – we manage an average of 2,249 parcel acceptances and 1,254 shirt cleanings every day*. And that’s on top of the 223 flower orders, 503 restaurant reservations and 445 ticket purchases we organise for sporting events, concerts and theatres every month (*dated Sept 2021). At the end of the day, our Concierge Services take care of the little things, giving you more time for the essentials: living your best life.

Zeichnung von Korb mit Putzmitteln und Handschuh - RAS Customer Services bietet vielseitige Hilfe im Haushalt

Versatile household support

We are happy to take care of the dry cleaning, tailoring, shoe repair, household chores (cleaning, shopping, gardening), childcare, pet care, car cleaning, bicycle repair, moving and more.

Zeichnung von Klemmbrett mit Checkliste und Kugelschreiber - mit RAS Customer Services helfen wir Ihnen, Termine immer im Griff zu haben

Giving you control of your appointments

We organise and keep track of your appointments – even in emergencies: medical and wellness treatments, workshops, craftsmen, hairdressers, manicures, and more.

Zeichnung von Fahrradkurier mit großem Lieferrucksack. Mit RAS Customer Services wird Ihnen Livestyle direkt geliefert

Lifestyle to order

We do everything in our power to maximise your quality time. We conveniently provide you with tickets, restaurant reservations, limos, spa appointments, flowers, gifts, travel, delivery services, kids activities and more.

Zeichnung eines 'Kasper aus der Box'. RAS Customer Services bietet Recherche für besondere Wünsche

Research for special requests

We are also on hand on to satisfy requests and referrals that are not covered by our standard terms and conditions. Always contact your concierge first – you’ll hear: “I’ll take care of it!”

Zeichnung von zwei übereinander liegenden Zeitungen. Mit RAS Customer Services sind Sie stets auf dem Laufenden.

Finger always on the pulse

We’ll keep you up to date and let you know when interesting opportunities arise – for example, offers or promotions relating to our concierge and agency services, lifestyle topics, and much more besides.

Zeichnung eines Mannes, der sich auf ein brusthohes Fragezeichen lehnt. RAS Customer Services liefert individuelle Lösungen!

Looking for a bespoke solution?

Do you have a service request that’s on your mind? Simply contact us and we’d be delighted to put you in touch with our service professionals, who are just waiting to say “We’ll take care of it!”

Screen-Ansicht der RAS Concierge App mit Bild für ein Social Event

Do you already have the RAS Service app?

The RAS Service app makes your life even easier. You can use the app to access a wide range of our concierge services – 24/7. If your apartment building or office is already benefiting from our services, you can get the free app and a few tips here.

Link Icon Download the RAS Service app here

How to contact us

Have your wishes fulfilled every day – let’s stay in touch!

give us a call

+49 30 28 04 66 40

Checkmark Icon Please feel free to give us a call, Monday–Friday between 09:00 and 17:30

Write us an email

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